Skip to content
Uverse Health
Platform · How Uverse works

How Uverse Health works.

A layered platform: shared identity and infrastructure at the base, workspaces for every participant above it, and coordinated care moving across them.

From a need to coordinated care.

Coordinated care flow

Identity. People and organizations are identified once and recognized across the platform.

The layers.

Identity & access

Accounts, organizations, roles and sign-in across every workspace.

Shared services

Messaging, notifications, audit, analytics and billing inherited by every tenant.

Tenant model

Platform, country, region, health system and facility — modelled as they exist.

Workspaces

Patient, provider, organization and operations workspaces built on the same graph.

ClinicOS

The clinical operating layer for in-clinic encounters.

Learn more

APIs

Developer access to the same platform services.

Learn more
Platform architecture

One coordinated platform, layered for every participant.

Identity sits underneath everything. Workspaces and services share the same platform layer, and every record is scoped to a country, organization, facility and workspace.

Uverse Health
Layer 1 · Identity & Trust
Identity & Trust
Layer 2 · Workspaces
ClinicOS
Patient
Provider
Hospital
Ancillary
Marketplace
Wallet
Layer 3 · Clinical & supply services
Pharmacy
Lab
Imaging
Research
Organ Donation
Pharma
Layer 4 · Platform services
API
Interoperability
Security
Audit
Analytics
Notifications
Billing
AI services
Layer 5 · Tenancy
Country
Organization
Facility
Workspace
Workspaces

Every participant gets the workspace they need.

Uverse Health capabilities are provisioned and configured per organization, jurisdiction and deployment.

Uverse Health Platform

Shared identity, tenancy, audit and coordination services.

Platform API

Governed, tenant-scoped API for integrations.

Identity & Authentication

Verified identity and sign-in across workspaces.

Uverse Wallet

Payments and transaction records for care.

Patient Workspace

Identity, care search, visits, records and follow-up.

Provider Workspace

Credentials, availability, encounters and documentation.

Marketplace / care search

Find services, compare availability and pricing.

Vendor Workspace

Verified supplier participation and catalog coordination.

Research participation

Study discovery and consent-aware recruitment.

ClinicOS

The encounter from arrival to disposition and follow-up.

Hospital Workspace

Facility operations, referrals and capacity coordination.

Pharmacy Workspace

Orders, dispensing coordination and inventory signals.

Laboratory Workspace

Specimens, pending results and result routing.

Imaging Workspace

Imaging orders, scheduling and report coordination.

Payer / Insurance

Eligibility and coordination with participating payers.

Employer

Employee health program coordination.

Pharmaceutical Workspace

Verified supply, traceability and distribution.

Organ donation coordination

Registry and coordination with participating organizations.

AI-assisted clinical routing

Clinical decision support, clinician reviewed.

Uverse Pharma Africa

Closed-loop pharmaceutical supply for African markets.

Tenant model

One platform. Every layer of the healthcare ecosystem.

Uverse Health models the real hierarchy of care delivery — platform, country, state, health system, every facility inside it — plus the enterprise organizations that intersect with it.

Tenant hierarchy
platformUverse Platform
countryCountry
stateState / Province
systemHealth System
facilityHospital
facilityClinic
facilityUrgent Care
facilityLaboratory
facilityImaging Center
facilityPharmacy
facilityResearch Site
facilityPublic Health Agency
systemEnterprise Organizations
facilityEmployer
facilityInsurer / Payer
facilityGovernment Partner
facilityResearch Institution
facilityOrgan Donation Network
Healthcare ecosystem

Built for every participant in the healthcare ecosystem.

Purpose-built surfaces on one shared operating system — patients, providers, ancillary services, payers, public health, government, research and donation networks.

Hospitals · Clinics · Urgent Care

Health Systems

Coordinate care across every facility with a shared referral graph, unified orders, and audit-ready operations.

Laboratories · Imaging · Pharmacy

Ancillary Services

Structured queues, courier tracking, critical-result routing, and reconciliation across the ordering network.

Agencies · Research Sites

Public Health

Reportable conditions, outbreak signals, vaccination coverage and cohort research on live population data.

Insurers · Employers · TPAs

Payers & Employers

Authorization workflow, network adequacy, and covered-population health without the swivel-chair.

Federal · State · Municipal

Government Partners

Regional coverage, compliance posture, and capacity signals for public-sector healthcare programs.

Sponsors · Sites · CROs

Research Institutions

Study site dashboards, enrollment funnels, consent management on top of the coordination graph.

OPO · Transplant Centers

Organ Donation Networks

Registry, matching, and logistics coordinated across the transplant network in real time.

Individuals · Caregivers

Patient Access

A single consented view of care across every provider, order, and program — one participant in the OS.

Shared services

Infrastructure every tenant inherits.

Cross-cutting services shipped once, governed centrally, available to every tenant on the platform.

Authentication
Federated identity across tenants.
Authorization
Role and scope aware access.
AI Routing
Right care, right facility, right time.
Referral Intelligence
Network-aware referral logic.
Messaging
Secure clinical messaging.
Billing
Claims, payouts, reconciliation.
Notifications
Multi-channel, event-driven.
Audit
Immutable, exportable, and designed for regulated workflows.
Analytics
Cross-tenant clinical + operational.
Monitoring
Uptime, latency, SLA.
Identity
Patient, provider, facility identity.
Compliance
Designed around HIPAA safeguards and GDPR principles.
Network overview

A sample view of the coordination graph.

How availability, activity and public-health signals flow through the operating system. Illustration only — roles, organizations and signals are samples.

Provider availability
  • Primary care clinician
    Sample Clinic
    Available
  • Specialist
    Sample Hospital
    Next slot
  • Pharmacist
    Sample Pharmacy
    Available
  • Lab team
    Sample Lab
    Busy
Coordination activity
  • Care coordinator sent a sample referral · Sample Hospital
  • Specialist accepted a sample referral · Sample Clinic
  • Lab team returned a sample result · Sample Lab
  • Pharmacist confirmed a sample order · Sample Pharmacy
Public-health signals
  • Sample population-health signal
    Sample Organization
  • Example coordination alert
    Sample Health System
  • Illustrative care signal
    Sample Region
Illustrative interface · sample data
For organizations

Deploy Uverse across your network.

Health-system, payer, government, research and donation-network deployments — with data residency, SSO and enterprise onboarding.

Contact enterprise
For developers

Build on the coordination graph.

FHIR R4, SMART on FHIR, HL7, OIDC and OAuth2 — plus first-party APIs for referrals, orders, identity and audit.

Open developer portal

Talk to the Uverse Health team.

Tell us about your organization and what you want to coordinate. We'll respond with what is available for your deployment.

Contact us Explore the platform